Review Management

Review Management is now a leading marketing tool for many reasons. Today we are in a "conversation economy" run by consumers who are the publishers and editorialists. This is the new reality in which your customers talk about brands, services and products in their reviews. Without question brands have to shift from letting these conversations just happen to actively inviting, engaging in and controlling them.

How important is it to cultivate and control the talk?
1. Brands can outgrow their competition 4X by actively driving positive conversation.
2. 80% of consumers search online posts and communities prior to purchasing.
3. 66% of the economy (yes two thirds) is influenced by personal recommendations according to a McKinsey study.

The good news is that you have the ability to cultivate and control negative and positive feedback while amplifying the positive conversation across the Internet.

Let's get you started, talk matters!